Latest Support Updates

Current Medisoft Version Information

Package Release Add-Ons ADV
Version 17 Service Pack 2   10.0
Version 16 Service Pack 1 Hotfix HL7 Output 9.1
Version 15 Service Pack 2 Revenue Management 9.0

Table: Updated July 14, 2011

Support Overview

Telephone and Online Support

Our Support Policy

Telephone support for MediSoft is highly recommended. The phone service will be available to handle your needs for assistance or other support issues during usual business hours: Monday through Friday, 9AM to 5PM, except for legal Massachusetts holidays.

It is Longwoods intention to ensure the continued efficiency of your MediSoft system; and in our sole discretion, we may require that full or partial training be purchased for the substitute prior to continuance of telephone support.